Delivery Information

Q: Where will my order be dispatched from?

A: All orders are dispatched from Melbourne, Victoria, Australia.


Q: How much will postage cost?

A: Postage charges are based on the size of the decal. For decals under the size of 240mm x 340mm, the decal will be sent in an Envelope. For decal over 240mm x 340mm, the decal will be sent in a Mailing Tube. This applies to Australian and International customers. Australian & International customers can choose between Regular Post & Registered Post. All postage charges will be shown in your basket before checkout.


Q: Will you email me once my order is mailed out?

A: Yes, you will receive an email as soon as your payment is confirmed and when your order has been mailed out.


Q: When will I get my order?

A: We generally ship small orders within 24 - 72 hours after payment has been confirmed, however larger and complicated orders may take more time. In busy periods there may also be slighty longer delays.

Australian Orders are shipped via Australia Post. International Orders are shipped via Air Mail.


Q: I haven't received my order yet?

A: If you are in Australia, please allow up to 7 days for delivery from the time you receive your postage notification. If you have not received it in this time, please contact your local post office to check if they are holding it. If not, please contact us with your postal details for follow up. Please note that we cannot resend orders that have been sent via the Regular Post system.

International customers, please allow up to 21 days for delivery from the time you receive your postage notification. If you have not received it in this time, please contact your local post office to check if they are holding it. If not, please contact us with your postal details for follow up.